In this 4-hour introductory course to the Fulfillment process, you'll jump into the detailed activities, transactions and reports of a generic fulfillment process, executed in SAP ERP. This process is also known as the Order-to-Cash Process. You'll gain a deep understanding of the fundamental concepts of the process, with a special focus on the master data, organizational data and transactional data that are used and generated across each step of the process.
Our curriculum is specifically designed for end users to learn and apply the core concepts in SAP ERP, including:
- Triggers & Tasks
- Data & Outcomes
- Financial & Accounting Impact
- Material Impact of Process Steps
This course assumes that you have a solid understanding of key concepts in SAP ERP and the core business processes found in most companies. If you would like to review or reinforce your foundational knowledge, please take the ASUG U SAP ERP 101 course before starting this course.
- Fulfillment Process Overview
- Material Master Overview
- Customer Master Overview
- Customer/Material Info Records
- Organizational Data in the Fulfillment Process
- Receive Customer Purchase Order
- Create Sales Order
- Pack & Ship Order
- Create & Send Invoice
- Receive & Allocate Payment
- Fulfillment Reporting
- Inside Sales/Customer Service
- Accounts Receivable
- Inventory Management
- Warehouse Management
Who Should Take This Course?
This course is designed for end users who either work with the fulfillment process or associated processes in the organization.